Pricing

Each plan starts at a minimum spend, and your usage counts toward it. There’s no platform fee or prepaid credit on top.

You pay for your usage at the published rates. For example, if your Scale usage in a month is $1,400, your bill for that month is $1,400.

You pay the minimum. Scale bills the larger of $1,000 or your usage each month. Enterprise sends monthly usage invoices and compares the year’s usage with its $100,000 annual commitment at the end of the term.

No. Your signed term keeps its rate card until renewal. A move to Enterprise starts a new 12-month term on the rate card that applies at that time.

The unit rates are the same on both plans. Enterprise has a larger annual commitment, and it adds BYOC, private networking, 24/7 support with SLAs, and a named point of contact for support.

Yes. We negotiate rates for large commitments, prepayment, or longer terms. The standard Enterprise commitment has no automatic discount, and the calculator shows list rates.

Yes. Scale has the full product and a $1,000 monthly minimum with no annual commitment. You can use it for a proof of concept and stay on it as your workload grows.

Physical bytes are the bytes after compression. Logical bytes are the uncompressed size, as Vortex measures it. For a video or other file that Spiral keeps as it is, the logical size is the file’s size. Spiral-managed storage bills physical bytes, queries bill from the physical bytes they read, and writes bill logical bytes.

A query costs $0.005 per billable GB, or $5 per TB. For each file in each worker scan, billable bytes are 4 × the physical bytes read, up to the logical size of the file. For example, one full scan of a 20 GB video costs $0.10, and a 1 GB read from it costs $0.02.

Writes cost $0.04 per logical GB for small batches and $0.02 per GB for batches of 10 MB or more. The rate decreases smoothly between these sizes, and each batch bills at least 32 KB. Compaction and routine maintenance are included.

A managed import bills its input reads as queries and its output at $0.02 per logical GB. Index builds, Enrichments, and derived columns bill only their output, with no charge for the input reads.

No. Automatic retries add no charge, because each unit of work bills only the reads of its last attempt. If a hosted query fails because of a Spiral fault, we credit the charge for that query.

Versions in Spiral-managed storage inside your retention window bill as storage. The default window is 365 days. Setting it per table is planned. Versions outside the window do not bill, even if cleanup is late.

No. Index reads and the base-data reads that follow use the query rate. Index builds bill their output at $0.02 per logical GB.

We pass transfer charges from Spiral-managed storage through at cost, with no markup. They depend on the provider, the region, and the destination. If you use your own bucket, your cloud provider bills transfers directly.

Spiral-managed storage costs $0.023 per physical GB-month, or $23 per TB-month, after compression. Your own bucket has no storage fee from Spiral, and your cloud provider bills that storage. Write and query rates are the same for both, and your writes and queries count toward the plan minimum either way. Storage in your own bucket does not count, because Spiral does not bill it.

An external reference is a catalog entry that points to an object you already own, such as a video file. Spiral does not copy or re-encode the object, and there is no storage or per-reference fee. A catalog write bills the catalog row, and reads of the object bill as queries.

We confirm the provider, the region, and the expected transfer costs with you during setup. Both plans support Spiral-managed storage and your own bucket. On Enterprise, Spiral’s managed compute can also run in your VPC.

When your tables are in your own bucket, Spiral’s control plane holds only metadata: names, versions, commit history, and grants. Each storage credential that Spiral signs covers one table and expires within 15 minutes, so your jobs never hold a long-lived bucket key. People sign in through your SSO, and each agent or pipeline signs in as its own workload, with its own role.

You can request our SOC 2 Type 2 report.

Our standard deployments are not air-gapped. They use a small multi-tenant control plane that holds only metadata, and on Enterprise, BYOC can run that control plane in your own account. For highly sensitive or national-security work, we can discuss an air-gapped option with you.

Choose Build on Spiral and tell us what you store and what reads it. We’ll set up a call, get your first workload running, and help you choose Spiral-managed storage or your own bucket.