Acceptable Use Policy

This Acceptable Use Policy (this “Policy”) is part of the Spiral Terms of Service, or of your separate written agreement with Spiral that governs the Service (in each case, the “Agreement”). It applies to Customer and to each User. Capitalized terms that this Policy does not define have the meanings that the Agreement gives them.

#Prohibited content

Customer will not use the Service to store, process, or transmit content that:

• is illegal, or that Customer has no right to store, process, or transmit;
• infringes or misappropriates the intellectual property, privacy, or publicity rights of any person;
• sexually exploits or abuses a minor;
• is malware, or is designed to damage, disrupt, or gain unauthorized access to any system or data; or
• promotes or facilitates violence, terrorism, or other serious harm to any person.

#Prohibited conduct

Customer will not, and will not permit any person to:

• access any system, account, or data without authorization, including the data of another Spiral customer;
• probe, scan, or test the vulnerability of the Service, or breach any security or authentication measure, without Spiral’s prior written consent;
• interfere with or disrupt the Service, or place a load on the Service that is unreasonable for the purpose that the Service Description states;
• circumvent or falsify any usage limit, usage meter, or billing control of the Service;
• access the Service by any automated means other than the interfaces that the Documentation describes;
• use the Service to build a product or service that competes with the Service;
• use the Service to mine cryptocurrency;
• use the Service to send spam, to conduct phishing, or to distribute malware;
• share credentials with any person other than a User;
• use the Service in violation of export control or sanctions laws, or permit use by a person or in a country that those laws restrict;
• use the Service in the real-time control of any system whose failure can cause death, personal injury, or severe physical or environmental damage; or
• use the Service to violate any other law or the rights of any person.

#Enforcement of this Policy

Spiral may investigate any suspected violation of this Policy. If Spiral reasonably believes that a violation occurred, Spiral may throttle Customer’s usage, may remove or disable access to the content concerned, and may suspend or limit Customer’s access to the Service as the Agreement provides. Spiral may report conduct that it believes is illegal to the appropriate authorities and may cooperate with them. Spiral has no obligation to monitor Customer’s content or use of the Service.

#Changes to this Policy

Spiral may update this Policy at any time by posting a revised version on its website. The revised version takes effect when Spiral posts it.

#How to report a violation

To report a suspected violation of this Policy, contact legal@spiraldb.com.